Because every order is cash on delivery, you may inspect the sealed package in front of the courier. If the seal is broken or the box is damaged, refuse the delivery and you pay nothing.

Contact us within 48 hours of delivery with your order number and a photo. We will send a free replacement or issue a full refund of the amount you paid.

For health and safety reasons, opened or used cosmetics cannot be returned or exchanged unless they are faulty.

Approved cash refunds are handed back through our courier or mobile transfer within five working days of collecting the returned item.

Call 0789690796 or message us on WhatsApp with your order number and our team will guide you through it.